Service Center Agent in Cluj-Napoca 128 views

Job Description

  • consultation with visitors for tours in the plants of a German premium automotive manufacturer (no sales pitches)
  • Processing of inquiries and bookings by phone and mail
  • Responsibility for correspondence with visitors
  • internal and external communication with visitors and colleagues at nine locations across Europe

Benefits

  • no classic call center activity, but a premium service for a high profile client
  • a fair and competitive salary
  • part-time and full-time jobs in an interesting working environment
  • a young team with a professional company culture in the center of Cluj

Job Requirements

  • fluency in both English and German
  • 100 % service orientation, reliability and motivation
  • open, communicative personality and a confident handling of customer requests
  • enthusiasm for the topics automotive and technology

Please be advised, that due to our high number of customers from Germany and the UK it is essential that you speak both languages fluently.

How To Apply

Interested? Please send your application to jobs@monogroup.com

More Information

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Our goal, is to create an online community for people living, working or simply visiting Cluj-Napoca, Romania and offering them a place to discover what the city has to offer.

We want for our visitors to be able to find everything they need, in one place, with Cluj-Napoca.xyz being the “one-stop-shop” for events, news, local businesses and services, transport and accommodation as well as access to important information about living and staying in Cluj-Napoca.

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